Terms and Conditions

Welcome to Wolfpack Solutions!

These terms and conditions outline the rules and regulations for the use of Wolfpack Solutions Croatia's Website, located at https://www.wolfpack-solutions-croatia.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Wolfpack Solutions if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Wolfpack Solutions, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

Terms of service/ordering a service or a training course:

This document (together with the documents listed here) sets out the general terms of use of the website www.wolfpack-solutions-croatia.com and the purchase of services and seminars through service requests. Please read the General Terms and Conditions carefully. By using our website, you accept the terms of business found on this page. Please do not use our website if you do not agree with the stated terms of business. Wolfpack Solutions reserves the right to modify the General Terms and Conditions at any time. Wolfpack Solutions reserves the right to change product prices without prior notice. The photos used on the website to display the products are private photos taken by Wolfpack Solutions and are for informational purposes and as such may differ from the actual appearance of the service. The client can contact Wolfpack Solutions by phone at +385 98 948 7458 from Monday to Friday from 8:00 a.m. to 4:00 p.m., or by e-mail at wolfpack_solutions@protonmail.com.

Terms of use

When the client orders a service from this website, he undertakes to:

1. Use this website only to legally place an order.

2. Will not do fake orders.

3. Fill in personal data truthfully and accurately.

4. Read and accept these General Terms and Conditions and the Data Protection and Cookie Use Rules.

An order on this website can only be made by a person over the age of 18 who agrees to the General Terms of Use.

Seminar prices are expressed in the official currency euro (EUR), while the prices of other services are adjusted according to the scope of the client's request.

Service request procedure

The content of the website is available in Croatian and English. The official language for the service request is Croatian, and Croatian law applies. Request for service through the website is possible 24 hours a day, 7 days a week. The client can order the product using the form for the requested service by following the ordering procedure on the website. The customer will receive via e-mail a confirmation of the completed order, any additional conditions (certificate of non-penalty), a payment invoice after which an invoice will be issued, which concludes the contract between the customer and Wolfpack Solutions.

If the customer has not received an order confirmation e-mail after placing an order on the website, they can contact Wolfpack Solutions by phone or e-mail to check whether the order has been received. Wolfpack Solutions reserves the right to cancel a received order for services until the moment the order is picked up by the customer. Wolfpack Solutions is obliged to inform the customer about the impossibility of delivering the service and to propose a replacement service, cancel the client's order or offer an alternative solution. In the event of the impossibility of delivering the order, Wolfpack Solutions will reimburse the customer for the amount that may have been paid.

Wolfpack Solutions shall not be liable to the customer or any third party for removing the service from the website, modifying the content or not processing the order after the customer has received the order confirmation to their e-mail address. The service/s ordered by the customer are not reserved and their status is subject to change. If the buyer is a legal entity, it is necessary to fill in the Company and OIB fields when entering data into the form (only for legal entities). It is not possible to close the order before accepting the Privacy Policy and the general terms of use.

Prices and billing

The prices of the planned seminars will be listed on the website at all times, except in the case of requests for other special services, where the price is formed in accordance with the client's requirements, and in the case of an IT error. Wolfpack Solutions endeavors to ensure that the prices displayed on the website are correct, but does not exclude the possibility of an error. Wolfpack Solutions reserves the right to cancel an order containing services/seminars with an incorrectly displayed/calculated price and is obliged to notify the customer thereof.

The prices on the website do not include VAT, because the taxpayer is not in the VAT system, VAT is not calculated based on Article 90 paragraph 1 and paragraph 2 of the VAT Act (Narodne Novine no. 73/13). Service prices can be updated in at any time, however, the changes will not affect orders received through the website prior to the service price update.

Service payment

After Wolfpack Solutions has received and confirmed the request for the service, the client will be informed back that he is obliged to send a certificate of non-punishment or a copy of a valid weapon certificate by e-mail, after which it is necessary to pay the full amount by general money order or internet banking to the business account Wolfpack Solutions IBAN HR0523900011101439340, no later than two weeks before the date of the seminar or other service. After the payment has been made, the client will be issued an invoice.

If active members of the police and army receive a 50% discount on the price of the seminars and services offered, the same note will be highlighted on the page and on the issued invoice.

Unilateral termination of purchase

Services purchased on the website can be canceled at any time from the date of request or payment no later than 14 days before the start date of the seminar or other requested service. The client is obliged to notify Wolfpack Solutions of the termination of the contract in one of the following ways: by e-mail or via telephone.

Payment refund

Wolfpack Solutions undertakes to return the entire amount of funds paid to the client if the client has notified that he is canceling the service no later than 14 days before the start date of the requested service. In the event that the client has canceled the service less than 14 days before the start date of the requested service, only 50% of the total order price will be refunded to the client. The refund in both cases will be made to your transaction account.

Intellectual property

The content of the website www.wolfpack-solution-croatia.com is owned by Wolfpack Solutions. All content on the website, photographs and other intellectual property rights belong to Wolfpack Solutions or partners who have issued a license for use. The use of the content of the website www.wolfpack-solutions-croatia.com on other websites not owned by Wolfpack Solutions is prohibited, as well as the copying, publication, public performance or distribution of the content without permission from Wolfpack Solutions Photos of all services are only illustrative in nature, and may not always correspond in all details to the actual services.

Written objection

The client can send a written complaint to the e-mail address wolfpack_solutions@protonmail.com or by mail to the address Augusta Harambašića 1D, 43000 Bjelovar in accordance with Article 10 of the Law on Customer Protection. When submitting a complaint that was not sent by e-mail, it is important to provide correct information about the name and address, so that Wolfpack Solutions can provide a response within the legal deadline. Wolfpack Solutions must legally send a response to a customer's written complaint in written form no later than 15 days after receiving the complaint. If the customer is a legal entity, the consumer protection rules prescribed in these Terms of Use and the Consumer Protection Act do not apply to him.

Dispute resolution

In the event of a possible dispute, Wolfpack Solutions and the client will try to resolve the dispute amicably. If it is not possible to resolve the dispute amicably, the competent court in the Republic of Croatia is competent in terms of actual and local jurisdiction, applying Croatian law, unless the applicable regulations stipulate otherwise. The resolution of disputes is possible before the Court of Honor of the HGK or other centers for conciliation. Consumer disputes can be resolved through the ODR platform of the European Commission Online dispute resolution and the European Commission.

License:

Unless otherwise stated, Wolfpack Solutions Croatia and/or its licensors own the intellectual property rights for all material on Wolfpack Solutions. All intellectual property rights are reserved. You may access this from Wolfpack Solutions for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Wolfpack Solutions

• Sell, rent, or sub-license material from Wolfpack Solutions

• Reproduce, duplicate or copy material from Wolfpack Solutions

• Redistribute content from Wolfpack Solutions

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Wolfpack Solutions Croatia does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Wolfpack Solutions Croatia, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Wolfpack Solutions Croatia shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Wolfpack Solutions Croatia reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Wolfpack Solutions Croatia a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Wolfpack Solutions Croatia; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Wolfpack Solutions Croatia. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Wolfpack Solutions Croatia's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.