Privacy Policy

Wolfpack Solutions Croatia website is owned by Wolfpack Solutions, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Wolfpack Solutions Croatia, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Wolfpack Solutions Croatia website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Wolfpack Solutions Croatia, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why we use cookies?

In order to improve the quality of service and customer experience, Wolfpack Solutions uses cookies. A cookie is a standardized text file that the internet browser stores for a certain period of time when you visit some internet pages. The cookies used by Wolfpack Solutions are necessary for the normal functioning of the site and the collection of data about the use of the site for further analysis and adaptation of the website to the needs of clients.

Session cookies are deleted after closing the Internet browser, while persistent cookies remain stored for a period of time specified by the cookie provider or until the customer deletes them manually. Necessary cookies are required for the normal functioning of the website and cannot be turned off. They provide the customer with the ability to search the site, select the language, confirm personal data during the order and adjust the display of the site depending on the device used. Necessary cookies do not store customer-identifying information and do not provide access to files on their device. If the customer's internet browser is set to block this type of cookie, parts of the Wolfpack Solutions website will not work properly and there is a possibility that your request for services will not be fulfilled. Functional cookies make it possible to adapt the website to the customer's needs. If this type of cookie is not enabled, some of the services provided by Wolfpack Solutions will not work properly. Statistical cookies are used to monitor visits and sources of traffic on the website in order to improve the effectiveness of the site itself. With the help of these cookies, it is determined which parts of the website are the most popular, i.e. which products are searched for more and how customers/users find their way around the site. All data collected in this way are anonymous and are analyzed as a whole and not individually. Marketing cookies enable the creation of ads according to the customer's interests in order to be on others displayed relevant advertisements on websites. They do not save the customer's personal data, but they recognize which Internet browser is used and the type of device with which it connects to the Internet. By blocking marketing cookies, relevant ads will not be shown to the customer. Wolfpack Solutions does not share information collected by cookies with partners and uses it only for the purpose stated. The customer/user can change their cookie settings at any time through the settings of their internet browser.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via wolfpack_solutions@protonmail.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to wolfpack_solutions@protonmail.com.